5 Things to do with your Castlefield Clinic Loyalty Card…

The Castlefield Clinic Loyalty Card turns 2 in a few weeks, so we thought we’d tell you about some of the great serious and not so serious things you can do with it….

1. Earn and Spend. The main reason for having a Castlefield Clinic Loyalty Card is the fact that we reward you handsomely for spending your hard-earned money with us. You can use your pounds across all of the services we offer, from surgery, to non-surgical treatments, our cosmeceutical skin care range and even our lovely new medispa… so go on, treat yourself!

2. Your Loyalty Card is pretty much indestructable… so much so, you can use it to scrape ice off your car, to chop vegetables, as a shoe horn, fan yourself when its hot, spread butter on your toast, or even stop a table wobbling… the list is endless!

3. Recommend and Spend. Each time you recommend a friend or family member to expereince the Castlefield Clinic service, we will give you 50% off all the points they earn… for life! its just our way to say thank you, and a chance for you to let your friends know about Manchester’s best kept secret.

4. Ever wanted something to amuse you for 5 minutes? Your Loyalty Card can help… you can use it as a musical instrument, give yourself an inpromptu eye test, or a quick game of mini table tennis. If you find other ways to keep yourself occupied with your Loyalty Card, we’d love to hear them.

5. When you are a Loyalty Card holder, you are part of our family, and we love to treat our family. So every New Year’s Day, we will send you a gift of adding 50% to your overall pounds balance… just for being you and being a part of our continuing success.

If you have just read this and thought it sounds great and want to be part of our family, you too can sign up to our amazing Loyalty Card! All you have to do is email us with your name, email address, and postal address and we will do the rest… and as we’d love you to join, we’ll even give you a £10 starting credit just for signing up!

Announcing the Face & Body 2011 Finalists….

Well, its been a tense few hours, and our judges have been deliberating furiously on who our finalists for the Castlefield Clinic Face & Body 2011 will be. Its been a genuinely tough choice with so many great candidates who were not only fantastic looking people, but all had some amazing stories that made them beautiful on the inside.

Our shortlisted finalists will now go ahead to the runway academy day, where they will be able to try on their outfits, have their hair and make up done, and also get expert tuiton on ruling the catwalk by renowned British model Alex Leigh. Alex will get our models looking and feeling great so that they have the time of their lives in the live Face & Body final on 7th September at Manchester235.

So, it is with great pleasure we can announce that the 8 finalists for Face & Body 2011 are…………

The Girls

Reem Al-Nawassri

Charlotte Kearney

Alison Rothwell

Madelaine Tootill

The Guys

Harry Ashby

Gavin Fawcett

Adam Wallace

 

Well done to all of you, and also commiserations to those that didn’t make it to the shortlist, you were all genuinely fantastic candidates and you made the judges’ jobs incredibly hard.

Keep checking back to find out how our finalists are getting on, and who is finally crowned The Face & Body of Castlefield 2011 on 7th September, and keep watching Twitter on the night to get all the gossip and news from the final itself!

Online Entries to Face & Body 11 are now open!

After a hugely successful launch event on Saturday, we are now accepting online entries to find the Face & Body of Castlefield Clinic.

With 3 former Miss Manchester Winners in attendance, the Face & Body campaign had the best possible endorsment. We were even accepting entries on the day in our fantastic Photobooth. Everyone who came along had a great time taking some fun shots on the day as well as their more serious entry shots.

It set the tone perfectly for Face & Body, as the whole campaign is about celebrating the happiness inside. We recognise that when you’re happy inside, you look radiant on the outside, and that is what this search for a beauty icon is about.

So if you think you have what it takes to show your happy side, enter online now.

The Prize includes;

• You will enjoy £1,000 vouchers for Castlefield Clinic & Spa
• A VIP experience at Castlefield Clinic & Spa
• The chance to star in a professional photoshoot for Castlefield Clinic &
  Spa
• A special introduction to exclusive model agency, AdF Management, who
  represent the newly crowned Miss Manchester 2011, Nicola McConnell
• You will also get the chance to feature on the front page of Manchester
  based magazine, STYLE etc. and express your beauty inspirations in a
  collaborative blog post.

For the next year you will see your name in lights and your face & body on Castlefield Clinic’s marketing campaigns across the North West (UK)
region.

And you can now ENTER ONLINE….. READ MORE

Castlefield Clinic Raises £2,000 for The Cystic Fibrosis Trust

As a family run company, all the team at Castlefield Clinic feel a great social responsibility not only to our customers, but also to the local area.

Last year, we announced our link up with The Cystic Fibrosis Trust, and we pledged to donate all of our consultation fees to this worthy cause which is the UK’s most common life-threatening inherited disease. We have been doing fantastically well and have so far gathered over £2,000 in the donation pot!

The full credit must go to all of our loyal customers who, with their repeated custom have contributed entirely to this fund. So Well Done!

We are planning a whole host of fund-raising activities in the coming year, and hope to top £5,000, which we feel would be a fitting way for us to mark our 20th anniversary in business. We will, off course, keep you all informed about ways in which you can continue to contribute.

Please visit the Cystic Fibrosis Trust website for more information about how you can make a difference

Gloria Huniford on Jane Iredale Mineral Make Up

Jane Iredale make-up has found pride of place in Gloria Hunniford’s personal make-up bag!  TV presenter Gloria was introduced to the amazing skin-enhancing benefits of jane iredale bases by her studio make-up artist Lyn Evans. 

Ever glamorous Gloria, aged 70, is still much in demand as a presenter. She can be seen wearing her favourite mineral foundation as she champions consumer rights on BBC1’s current Rip Off Britain series.  

She told us, “What I love is that the make-up is very light in look and feel, yet is incredibly effective, which is great as you get older. 

“I’m always looking for the minimum use with the maximum effect and the jane iredale PurePressed Base gives a wonderful result.”  

If you would like a complimentary Jane Iredale Mineral Make Up consultation with Hannah, our Make Up Specialist, simply email us and we will book you in.

Guide to Choosing Your Cosmetic Surgeon

You need to divide your thoughts into 2 clear areas; am I going to be safe, and will I get the result I am after.

Firstly, safety. You need to find out if the surgeon is registered with the General Medical Council, that he or she has Indemnity Insurance, and that the place where you are being operated on is registered with the Care Quality Commission. You will hear a lot of people saying you need to check if the doctor is registered with this professional body and that professional body, which is all fine and well, but the 3 main checks are the ones I’ve mentioned. You can check the registration with the GMC by clicking here, and whether the hospital is registered with the care Quality Commission by clicking here.

Secondly, you want to find out if you will get the result you are looking for. The best way for any surgeon to demonstrate this is by showing you actual before and after pictures, and loads of them. If they only have a limited number you need to ask why! They should also be able to put you in touch with people who have had a similar treatment before. This will give you an honest and accurate view of the experiences you can expect. Finally, you must ensure you ask about aftercare. You will be spending a serious amount of money if you are considering cosmetic surgery, and you need to know that you are going to be looked after with decency and respect.

To find out more about cosmetic surgery in general, visit our website, where you can find a wealth of information and even download information packs about specific procedures.

An “Olympic” AGM at Castlefield Clinic

On Monday, the team at Castlefield Clinic Cosmetic Surgery had their annual review meeting, but with a pleasant surprise included… British Olympic Medalist Steve Parry joined the team and shared some of his amazing story to get the guys motivated for the year ahead.

The day was all about sharing in the great achievements at Castlefield Clinic over the past year like industry leading patient satisfaction survey results, excellence in customer service through new engagement portals, growth of the team in times of economic difficulty, and the introduction of our innovative Loyalty Card.

Delivered alongside our partners, Rejuvenate the event was a great success, and our Team Member of the Year, Steve Kay, had this to say:

“We’re all really looking forward to 2011 now, and it is great to know that the team are pulling together to get the rewards of all the hard work we have done this year.”

Our MD, Nishant Agarwal added, “for the past 19 years we have said that we are at the forefront of the industry, and we have introduced some truly innovative ideas this year. Sometimes it is nice to sit back and reflect on those achievements with the team, and Sharon Machon and Steve Parry were the real icing on the cake for the guys. It was a great end to a great year”

Check out our Facebook page for the pictures of this great event

Our Christmas Party

The dust has settled on the Castlefield Clinic Christmas Party, and what a party it was. We took over North Pole Bar in Manchester and had a hoot.

Highlights included;

Dr Agarwal carrying on trying to move the marbles with the chopsticks even though he’d lost…Nilofer Farjo beating our own defending champ Steve in the Silicone Sling! An unruly round of balloon pop instigated by Cheshire Images and won by Paul Campbell (he’ll dine on that for months!), and a right good old sing song that had the locals gatecrashing the fun

Check out our facebook page for the pics

The Cosmetic Surgery Satisfaction Survey Results Are In….

As a responsible and regulated cosmetic surgery clinic, Castlefield Clinic conducts on-going patient satisfaction surveys to ensure the standard of the service being offered meets the exacting expectations of our patients. So, we are pleased to announce those results today. 

In 2010;

Consultation

·         100% of our patients strongly agreed that their consultation was conducted in a stress free environment and manner and that they were given thorough and comprehensive information at their consultation

·         100% of our patients strongly agreed that their consultation was carried out with the utmost professionalism

·         100% of our patients said they understood everything that was explained to them at their consultation

 

The Clinical Care

·         100% of our patients strongly agreed that their nursing care was excellent

·         100% of our patients strongly agreed that their Surgeon was excellent

 

The Treatment

·         93% of our patients strongly agreed that the treatment matched their expectations

The Aftercare

·         100% of our patients strongly agreed that they felt they could call the clinic if they had a problem

 

Another reason why thousands of people have chosen Castlefield Clinic in the past, and continue to place their trust in us today.

Castlefield Clinic continue to set the standards in Cosmetic Surgery

There has recently been a lot of press attention around a national survey of cosmetic surgery clinics carried out called the National Confidential Enquiry into Patient Outcome and Death (NCEPOD).

Castlefield Clinic, as a clinic registered and regulated by the Care Quality Commission, we are required, by law, to participate in the survey that looks at patient safety across the industry, and we duly completed our questionnaire.

The findings were frankly concerning, and only recently more specific details were released. We strive to be the best, and to be the best you need to set the standards in the industry.

The survey found that;

• 70% of clinics/companies identified refused to participate and are so effectively unregulated
• 11.5% of clinics ceased to exist between being identified and being approached to take part

This is further highlighted by the recent news that a major competitor has been bought out by another of the large companies in the market. Our track record of nearly 20 years speaks for itself!

• 32% of clinics/companies do not offer a two-stage deferred consent process, or ‘cooling off’ period after booking surgery
• 56% always do the initial patient consultation with a consultant surgeon

At Castlefield Clinic, we have always stuck to our promise that we will honour our requirement to give you a full 14 day ‘cooling off’ period, and furthermore, that your consultation will ALWAYS be with the surgeon that will be operating on you.

In addition to this, we always make our 4 point guarantee to any of our patients. We Guarantee;

The safety of your cosmetic surgery and/or non-surgical treatment. Our clinic is registered with the Care Quality Commission, and year on year, we demonstrate to them that we have one of the best safety records in the country

You will be FULLY informed about your proposed procedure. We provide comprehensive cosmetic surgery treatment guides and we give you a no-pressure cooling off period to make an informed decision that is best for you

A tailored and caring after care regime. Many cosmetic surgery clinics see you as a number, another tick on the sales board. We see you as a person, and that means we care for your needs, especially after your cosmetic surgery or non-surgical treatment

No other cosmetic surgery in Manchester or indeed the UK can offer you a more comfortable and speedier recovery following your cosmetic surgery.

We have always felt that this is the right and ethical approach to your safety and wellbeing, and are encouraged that on this recent evidence, we continue to set the highest standards in the cosmetic surgery industry.

For more information, please visit our website, and find out why Castlefield Clinic continues to excel.